Official MOOD App Privacy Policy

1. Introduction

Welcome to MOOD ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, store, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and usage in compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and Apple's App Store Guidelines (Section 5.1.1).By using our application, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Our Privacy Commitments

We are committed to the following privacy principles:

• We do NOT sell your personal data to third parties• We do NOT use your data for advertising purposes• We do NOT track you across other apps or websites• We do NOT share your data with data brokers• We do NOT use third-party advertising SDKs• We collect only what is necessary to provide our services

3. Information We Collect3.1 Account Information (Registered Users)

When you create an account, we collect:

• Email address - Used for account verification, login authentication, password recovery, and essential service communications• Username - Used for identification within the app and community features• Password - Securely encrypted using bcrypt hashing; we cannot see your password• Profile picture (optional) - Displayed on your profile and posts• Bio and display name (optional) - Information you choose to share publicly

Purpose: To create and manage your account, authenticate your identity, and enable community features.Legal basis: Contract performance (providing our services) and legitimate interest (account security).3.2 Guest User DataIf you use our app without creating an account (as a guest), we collect:

• Device identifier - A randomly generated unique ID stored locally on your device to maintain session continuity• Usage analytics - Screen views, feature interactions, and workout selections (see Section 3.5)• Device type and OS version - For app compatibility and crash reporting

Purpose: To provide app functionality, improve user experience, and enable seamless transition to a registered account.Note: If you later create an account, your guest activity may be merged with your registered account to preserve your workout history and preferences.3.3 User-Generated Content (UGC)When you upload or create content, we collect and store:

• Photos and videos - Media files you upload for posts or profile pictures• Post captions and text - Written content accompanying your posts• Comments - Text you post on other users' content• Workout cards - Fitness content you create and share• Direct messages - Private conversations with other users

Storage: Media files are securely stored using Cloudinary, a trusted third-party cloud media management service. Text content is stored in our MongoDB database.Purpose: To enable community features, content sharing, and social interactions within the app.3.4 Workout & Fitness DataTo provide personalized fitness experiences, we track:

• Workouts started, completed, skipped, or abandoned• Exercise completion and progress• Equipment preferences and selections• Difficulty level preferences (beginner, intermediate, advanced)• Mood and workout category selections• Saved and bookmarked workouts• Workout duration and time spent• "Choose for me" and randomization feature usage

Purpose: To track your fitness progress, provide personalized workout recommendations, and improve our workout content.3.5 Analytics & Usage DataWe collect analytics data to improve our app. This applies to both registered and guest users:

• App session start, duration, and end times• Screen views and navigation patterns• Tab switches and feature usage frequency• Button clicks and user interactions• App foreground/background state changes• Device type, model, and operating system version• App version• Error logs and crash reports• Search queries within the app

Purpose: To improve app performance, identify and fix bugs, understand feature popularity, and enhance user experience. Analytics are processed internally and not shared with third-party analytics services.Important: This data is NOT used for advertising, tracking across other apps/websites, or building advertising profiles.3.6 Social & Community DataWhen you engage with community features:

• Posts you create and their engagement metrics• Likes you give and receive• Comments you make• Users you follow or unfollow• Profile views (who viewed your profile)• Content reports you submit• Users you block

3.7 Device PermissionsOur app may request the following device permissions:

• Camera - To record photos and videos for posts and profile pictures• Microphone - To record audio when creating videos• Photo Library (Read) - To select existing photos/videos for upload• Photo Library (Write) - To save content to your device• Push Notifications - To send you relevant updates (optional)

You can revoke these permissions at any time through your device settings. Revoking permissions may limit certain app functionality.

4. How We Use Your Information

We use your information for the following purposes:4.1 Service Provision

• Authenticate your identity and secure your account• Provide workout content and fitness tracking features• Enable community features (posts, comments, follows)• Process and display user-generated content• Send service-related notifications

4.2 Personalization

• Recommend workouts based on your preferences and history• Track and display your fitness progress• Customize content based on your selected difficulty level• Power "Choose for me" and daily workout recommendations

4.3 App Improvement

• Analyze usage patterns to improve features• Identify and fix bugs and performance issues• Develop new features based on user behavior

4.4 Safety & Security

• Prevent fraud and unauthorized access• Enforce our Terms of Service and Community Guidelines• Moderate user-generated content• Respond to content reports and safety concerns

4.5 What We Do NOT Use Your Data For

• We do NOT use your data for targeted advertising• We do NOT track you across other apps or websites• We do NOT sell your data to third parties• We do NOT share your data with data brokers• We do NOT build advertising profiles about you• We do NOT use your data for political profiling

5. Data Storage & Security

5.1 Where We Store Your Data

• Account and activity data - Stored in MongoDB Atlas (cloud database with enterprise-grade security)• Media files (photos/videos) - Stored on Cloudinary's secure cloud infrastructure• Local device data - Session tokens and preferences stored securely on your device

5.2 Security MeasuresWe implement robust security measures to protect your data:

• Password encryption - All passwords are hashed using bcrypt with salt• Authentication tokens - Secured with JWT encryption and regular expiration• Data in transit - All communications use HTTPS/TLS encryption• Data at rest - Database encryption for stored data• Access controls - Strict access controls for our team members• Regular audits - Security practices reviewed regularly

5.3 Data RetentionWe retain your data as follows:

• Account data - Retained while your account is active and for 30 days after deletion request• User-generated content - Retained until you delete it or delete your account• Analytics data - Retained for up to 24 months for trend analysis, then anonymized or deleted• Guest user data - Retained for 12 months of inactivity, then deleted• Backup data - Retained for up to 90 days for disaster recovery

6. Data Sharing & Third Parties

6.1 Service ProvidersWe share data with the following service providers who help operate our app:

• Cloudinary - Media storage and delivery (photos and videos you upload)• MongoDB Atlas - Database hosting and management• Expo/React Native - App development and push notification infrastructure

These providers are contractually obligated to protect your data and use it only for the services they provide to us.6.2 What We Do NOT Share

• We do NOT sell your personal information• We do NOT share data with advertisers• We do NOT share data with data brokers• We do NOT share data for cross-app tracking• We do NOT share data with social media platforms for advertising

6.3 Legal RequirementsWe may disclose your information if required by law, such as:

• In response to valid legal process (court orders, subpoenas)• To protect our rights, privacy, safety, or property• To protect users from fraud, abuse, or illegal activities• In connection with a merger, acquisition, or sale of assets (with notice to users)

6.4 Public ContentContent you post publicly (posts, comments, profile information) may be visible to other users of the app. Please consider this before sharing personal information in public posts.

7. Your Rights & Choices

You have the following rights regarding your personal data:7.1 Access & Portability

• Request a copy of your personal data• Export your fitness data and workout history• Download your user-generated content

7.2 Correction & Update

• Update your profile information at any time• Correct inaccurate personal data• Change your email address or password

7.3 Deletion

• Delete individual posts, comments, or content• Request complete deletion of your account and all associated data• Deletion requests are processed within 30 days

7.4 Opt-Out Options

• Disable push notifications in app settings or device settings• Revoke camera, microphone, or photo library permissions• Control profile visibility settings• Block specific users from interacting with you

7.5 How to Exercise Your Rights

To exercise any of these rights, you can:

• Use the in-app settings and profile management features• Contact us at privacy@moodfitnessapp.com• Submit a request through the app's Help & Support section

We will respond to your request within 30 days. We may need to verify your identity before processing certain requests.

8. Children's Privacy

Our app is not intended for children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages.If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@moodfitnessapp.com. We will take steps to delete such information from our systems.

9. Push Notifications

With your consent, we may send push notifications for:

• Workout reminders and fitness goal updates• Daily workout recommendations• Social interactions (new likes, comments, followers)• Direct message notifications• Important account and security alerts• New features and app updates (occasional)

You can disable notifications at any time through your device settings (Settings - Notifications - MOOD) or within the app's notification preferences. Disabling notifications will not affect core app functionality.

10. Content Moderation & Community Safety

To maintain a safe community, we may:

• Review reported content for violations of our Community Guidelines• Remove content that violates our policies• Suspend or terminate accounts for repeated violations• Use automated systems to detect prohibited content• Cooperate with law enforcement for illegal content

We process content reports confidentially and will notify you if action is taken on your content.Attempts to evade moderation systems, create alternate accounts to bypass enforcement, or interfere with safety mechanisms may result in permanent account termination and device-level restrictions where permitted by law.

11. International Users

Our services are operated from the United States. If you are accessing our app from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.By using our services, you consent to this transfer. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy regardless of where it is processed.For EU/EEA users: We process your data based on: (1) your consent, (2) contract performance, (3) legal obligations, or (4) legitimate interests. You have additional rights under GDPR including the right to lodge a complaint with your local data protection authority.

12. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to Know - Request what personal information we collect and how we use it• Right to Delete - Request deletion of your personal information• Right to Opt-Out - We do not sell personal information, so this right does not apply• Right to Non-Discrimination - We will not discriminate against you for exercising your rights

To exercise these rights, contact us at privacy@moodfitnessapp.com or use the in-app privacy settings.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will update the "Last Updated" date at the top of this policy• For material changes, we will notify you via in-app notification or email• Continued use of the app after changes constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:Email: privacy@moodfitnessapp.comIn-App: Settings - Help & Support - Privacy InquiryFor safety, abuse, or objectionable content concerns, users may contact us directly at: wes@officialmoodapp.com

We aim to respond to all privacy-related inquiries within 30 days.

15. Privacy at a GlanceQuick Summary

• What we collect: Account info, fitness data, usage analytics, user-generated content• Why: To provide fitness services, personalize your experience, and improve the app• Security: Industry-standard encryption, secure cloud storage, regular audits• We don't: Sell data, use ads, track across apps, share with data brokers• Your rights: Access, correct, delete your data; control notifications; export data• Guest users: We track usage to improve the app; data is deleted after 12 months of inactivity